ABOUT US

Supporting business owners with expert bookkeeping and admin services, wherever you are in your journey.

Hi, I’M JEN

Founder of Lionheart Virtual Assistance


After 19 years as a Personal Assistant, Executive Assistant and Project Manager for companies like Lloyds Bank and Kingfisher PLC, I spent my career keeping busy leaders organised, on track and in control. I saw how the right support made all the difference, helping them focus on what mattered whilst I handled the details behind the scenes.

When I left the corporate world, I discovered that business owners face the same challenges, but often without any support at all. The overwhelm. The late nights. The nagging worry that something's been missed. Except now, there's no large teams to delegate to, no big finance team to lean on, just you trying to keep all plates spinning.

The beginning of Lionheart


I founded Lionheart Virtual Assistance because I genuinely love helping people succeed. I'm an enabler at heart, there's nothing more satisfying than taking the weight off someone's shoulders and watching them breathe easier.Whether your navigating your first set of accounts or managing complex finances, you deserve professional support without the overhead of a full-time hire.

I'm now a certified bookkeeper and I bring nearly two decades of experience supporting businesses at the highest level. More than qualifications, I bring kindness, reliability and a genuine commitment to your success.

How We Work


At Lionheart Virtual Assistance, we believe getting support shouldn't complicate your life, it should make it easier. That's why we focus on:

Understanding Your Business

We take time to understand how you operate, what matters to you and what keeps you up at night. Every business is different and our support reflects that.

Scaling With You

Whether you're managing 50 transactions or 500, whether your turnover is £50k or £600k, our support adapts to your needs. Start where you are, grow when you're ready.

Completely Transparent

Our packages are straightforward. You'll pay a consistent monthly fee based on your transaction volume and support needs, no surprises, no hidden costs.

Giving You Clarity

No jargon, no confusion. We'll help you understand your numbers so you can make confident decisions about your business future.

A Team You
Can Trust


Lionheart Virtual Assistance started as just me, but we're growing into a dedicated team of professionals who share the same values: integrity, kindness and genuine care for our clients' success.

Every team member is carefully selected to deliver the same high standards you'd expect from me personally. As we grow, you get the benefit of more capacity and expertise, while still receiving the personalised, attentive service that makes Lionheart Virtual Assistance different.

Who We Support

We work with business owners who are:

Ready for professional support

You recognise that expert bookkeeping is an investment in your business, not just an expense

Time-poor but focused

You're driven to succeed, but you can't do everything yourself anymore

Looking for a trusted partner

You want someone reliable who'll treat your business with the care and professionalism it deserves

Navigating complexity

Whether it's VAT compliance, Making Tax Digital, or simply increasing transaction volumes, you need someone who knows what they're doing

Feeling the weight of growth

Your business is doing well, but managing the books is taking time away from what you do best

Wherever you are in your business journey, if you're ready to delegate to certified professionals, we'd love to support you.

MAKE ENQUIRY

When I'm Not Working...


I'm a millennial living in Bournemouth with my husband and our lurcher, Willow. I love reading, watching films, escaping to sunny destinations and enjoying good food and drinks with good company. One day I'll find time to learn Italian!

I'm passionate about working with kind, decent people who treat others with respect. I have zero tolerance for rudeness or entitlement, life's too short to work with people who don't value human decency.

We genuinely care about helping your business thrive.

Get in Touch


If you would like to discuss how we can help support you, please fill out the enquiry contact form or view other contact methods here

What Our Clients Say

The real test of the work is how our clients feel about it. Here is what a few of them have said.

"Jen has been amazing and came at exactly the right time for us. She has brought so much clarity and calm to our bookkeeping and is always thorough, reliable and dependable. She explains things in a way I can actually understand and has made such a positive difference. I’m really grateful for her support and would happily recommend her."

Psychotherapist / Counsellor

"I have been working with Jen for almost a year now and I am SO glad I partnered with her. As a small business owner, I hate all the small annoying bits of invoicing and bookkeeping and it has taken a massive load off to have Jen doing this for me. She is super friendly, very responsive and incredibly organised. We have multiple invoices and payments coming out and I now simply trust that it gets done with Jen working in the background. As my business grows I look forward to continuing working with her."

Psychologist

"Jen is amazing! She has enabled me to grow my business by seamlessly integrating into the team and organising us with friendly ease and clinical efficiency. Without her it was chaos, now it is smooth running. She does what she says she’ll do at speeds you didn’t think possible! She’s also a nice person and a pleasure to work with."

Leadership Coach

"I've worked with Jen on various occasions. She immediately understood what I needed and went the extra mile every time. She is very proactive, thorough and won’t charge you for unnecessary work. I will continue using her services going forward and would recommend her without hesitation."

Leadership and Exit Strategy Coach