Admin & Virtual Assistant Services

Is Your To-Do List Taking Over?

Let's be honest, running a business means your to-do list never ends. And a significant portion of it, those tasks aren't strategic priorities. They're necessary admin that keeps the wheels turning, but they drain your time and energy. Maybe you’re:

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■ Spending hours managing your inbox

instead of focusing on clients

■ Losing track of deadlines

because there's simply too much to remember

■ Juggling calendar conflicts

and missing important meetings

■ Putting off important admin

because you're too busy firefighting

■ Drowning in spreadsheets and data entry

when you should be planning growth

■ Chasing invoices, paperwork, and documents

instead of focusing on growing your business

Here’s the good news

You don’t have to do it yourself

At Lionheart Virtual Assistance, we provide professional, reliable admin support so you can focus on what you do best… running and growing your business.

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What we do

Complete Admin Support

We handle the day-to-day administrative tasks that keep your business running smoothly.

Email & Inbox Management

We declutter your inbox, create filing systems, respond to routine messages and flag urgent items. Achieve inbox zero and actually find what you need when you need it.

Diary & Calendar Management

We schedule appointments, manage meeting invitations, set reminders and ensure you're always in the right place at the right time. No more double-bookings or missed deadlines.

CRM & Project Management

We update your CRM, track project progress, manage tasks and ensure nothing falls through the cracks. Keep your data accurate and your projects on track.

Data Entry

We handle accurate, timely data entry for customer records, survey responses, financial information—whatever needs organising. Your data, properly managed and easily accessible.

Spreadsheet Creation & Maintenance

We build and maintain spreadsheets for tracking, reporting and analysis. From financial trackers to project timelines, we create tools that work for your business.

Task & Deadline Tracking

We manage your task lists and send regular updates about upcoming priorities. Consider us your second brain—we remember so you don't have to.

Document Management

We handle form completion, document scanning and filing, PDF creation and organisation. Everything properly filed and easy to find when you need it.

Customer Support

We provide professional, timely responses to client enquiries on your behalf. Your customers get excellent service whilst you focus on strategic priorities.

Admin & Virtual Assistance

Packages That Fits Your Needs

Minimum 2 Hours

Ad-Hoc Support

Badged as traditional PA services, our admin help includes essential tasks such as email management and diary management, ensuring your business runs smoothly and efficiently.

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Minimum 10 Hours

Monthly Retainers

A monthly retainer is suitable for larger business operations requiring ongoing support with quicker turnaround.

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What You Gain

The benefits of working with us

Outsourcing your admin to a Virtual Assistant brings more than efficiency, it creates space to breathe, think and lead your business well.

With reliable support behind the scenes, you gain time, organisation and the confidence that the details are being handled properly.

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Time freedom

Reclaim hours every week for strategic work, client service or better work-life balance.

Reliable support

Know that someone competent and trustworthy is handling the details

Better organisation

Professional systems that prevent missed deadlines and lost information

Mental clarity

Free up headspace by delegating energy-draining tasks

Admin & VA services

Who We Support

If admin is holding you back from growing your business, we're here to help.

Growing business owners

whose admin demands have outpaced their capacity to manage everything personally

Busy professionals

who need operational details handled so they can focus on revenue-generating activities

Sole traders & ltd directors

doing everything themselves and ready for reliable professional support

Businesses without full admin teams

that need consistent support without the overhead of full-time employment

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What Our Clients Say

The real test of the work is how our clients feel about it. Here is what a few of them have said.

"Jen has been amazing and came at exactly the right time for us. She has brought so much clarity and calm to our bookkeeping and is always thorough, reliable and dependable. She explains things in a way I can actually understand and has made such a positive difference. I’m really grateful for her support and would happily recommend her."

Psychotherapist / Counsellor

★★★★★

"I have been working with Jen for almost a year now and I am SO glad I partnered with her. As a small business owner, I hate all the small annoying bits of invoicing and bookkeeping and it has taken a massive load off to have Jen doing this for me. She is super friendly, very responsive and incredibly organised. We have multiple invoices and payments coming out and I now simply trust that it gets done with Jen working in the background. As my business grows I look forward to continuing working with her."

Psychologist

★★★★★

"Jen is amazing! She has enabled me to grow my business by seamlessly integrating into the team and organising us with friendly ease and clinical efficiency. Without her it was chaos, now it is smooth running. She does what she says she’ll do at speeds you didn’t think possible! She’s also a nice person and a pleasure to work with."

Leadership Coach

★★★★★

"I've worked with Jen on various occasions. She immediately understood what I needed and went the extra mile every time. She is very proactive, thorough and won’t charge you for unnecessary work. I will continue using her services going forward and would recommend her without hesitation."

Leadership and Exit Strategy Coach

★★★★★

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Get in Touch

If you would like to discuss how we can help support you, please fill out the enquiry contact form or view other contact methods here